---
title: "Service overview"
canonical: "https://docs.eficode.io/space/ER/1605679/Service%20overview"
format: markdown
---
# Reference Tooling

Eficode ROOT offers ready made [tooling combinations](https://eficodemsdocs.atlassian.net/wiki/spaces/ER/pages/1605640) for customers that wish to use the tools we have pre-selected based on our experience working with dozens of tools for decades. These combinations are easy and fast to take into use, robust, and available from cloud [environments](https://eficodemsdocs.atlassian.net/wiki/spaces/ER/pages/1605674).

# Custom Tooling

Eficode ROOT also supports fully customizable tooling combinations and an on premise option. Here the setup requires a bit of planning together with the customer. In any case once the tools have been selected the process is easy and straightforward. On premise option will however typically take a bit longer to set up depending on the surrounding infrastructure.

# Service Lifecycle

The Eficode ROOT service offering expands across the full platform life-cycle, from platform design and setup to continuous platform operation and development. 

![image](media://5610cdf8-aaa4-42a6-8d88-81e5eec9a3c1)

*Figure 1. Service lifecycle overview*

The [platform setup](https://eficodemsdocs.atlassian.net/wiki/spaces/ER/pages/1605688) phase (in case of custom environments) includes platform design and installation in the chosen [environment](https://eficodemsdocs.atlassian.net/wiki/spaces/ER/pages/1605674). [Integration](https://eficodemsdocs.atlassian.net/wiki/spaces/ER/pages/1605693) is part of the setup process and includes setting up the necessary networking, user management, and tooling connectivity with existing customer-side infrastructure. 

Once the platform is fully integrated it is ready for project [onboarding](https://eficodemsdocs.atlassian.net/wiki/spaces/ER/pages/1605736), which may include data migration from existing project resources.

The continuous service phase covers the basic day-to-day platform operation with proactive platform maintenance activities and [on-demand support service](https://eficodemsdocs.atlassian.net/wiki/spaces/ER/pages/1605751). Platform development includes e.g. new tool installations, extensions, and integrations.