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Managed CI & CD Service summary

This service description extends the basic Eficode ROOT Service description with more detailed Managed CI/CD service information.

NOTE: as of today, the services described in this document apply in their full extent to Jenkins based CI/CD systems. Eficode uses similar methods and provides managed CI/CD services also to alternative CI/CD automation based tool chains - for example Gitlab, Atlassian Bamboo and GoCD

Service Principles

Eficode service principles:

• We see ourselves as enablers, not as gatekeepers 
• We provide the services with a minimal end user rule set necessary to guarantee optimal system performance
• All rules that limit the functions or features available for the end users have a solid grounding related to system security, stability and performance 
• We listen to customer and customer team specific requests and requirements and modify the rule set as feasible

Service Benefits

Eficode ROOT Managed CI & CD service benefits include:

• The Eficode ROOT support and maintenance team makes sure all CI/CD system modifications (software upgrades, plugins, extensions, integrations, new tools) are done in a safe and managed way, without breaking any existing functionality
• Fast CI/CD system deployment provides a fast track to having a DevOps-capable software assembly line 
• The system is pre-integrated to support tool-to-tool information sharing
• Eficode ROOT proactive maintenance services make sure the platform is properly scaled, always available, and up-to-date
• The system is easily expandable with new tools and tool extensions, based on the customer requirements
• The Eficode ROOT support team helps with the system usage and development, especially in highly demanding admin tasks
• Eficode ROOT CI/CD system scales together with the customer organizationorganisation, as the number of users and projects increases over time. We manage business critical CI/CD systems with thousands of users.
• Eficode’s professional services, whether leadership-focused, guiding cultural transformation, or hands-on implementation of automated software delivery pipelines, is readily available 
• Economies of scale in support and maintenance operations enables cost-effective service pricing

For more information on the services above, please refer to the Eficode Root ROOT main Service Description at https://docs.eficode.io/display/ER. 

Along with the managed Devops DevOps tooling services, Eficode offers a portfolio of value added services including devops DevOps maturity assessments, hands-on automated pipeline implementation, and training. See www.eficode.com for details.