Application Support Management is a one-stop-shop for application support, lifecycle management and further development. We take care of your software application or system for you. The service covers maintenance and further development of software applications, be they simple websites or complex ERP solutions. Additionally, we offer support on the infrastructure level and can also host the software in multitude of environments.
Figure 1: Support timeline
Application Support Management service relieves customers from their software maintenance tasks and helps allocate customer resources to their core business. . Customer’s own people can shift their focus on providing more value instead of reacting to incidents, fixing bugs and further developing the existing solution.
Other Application Support Management service benefits include: